Excellence in Satisfaction
At The Scented Guy, we stand behind the prestige of our collection. If your purchase does not meet your expectations, we offer a refined return process under the following conditions.
1. Eligibility
- Products must be unopened, unused, and in original luxury packaging with seals intact.
- Requests must be initiated within 14 days of receipt.
- Valid proof of purchase from thescentedguy.com is required.
2. Non-Refundable
- Used or opened fragrance bottles (including decants).
- Items purchased during promotional sales or clearance events.
3. The Process
- Contact our Concierge at +92 33.
- Once authorized, ship the item back to our facility in its original condition.
- Upon inspection, refunds are processed within 7-10 business days to the original payment method.
Support Concierge
For any inquiries regarding returns, please reach out to us directly at:
0325-3433662