Return & Refund Policy

Excellence in Satisfaction

At The Scented Guy, we stand behind the prestige of our collection. If your purchase does not meet your expectations, we offer a refined return process under the following conditions.

1. Eligibility

  • Products must be unopened, unused, and in original luxury packaging with seals intact.
  • Requests must be initiated within 14 days of receipt.
  • Valid proof of purchase from thescentedguy.com is required.

2. Non-Refundable

  • Used or opened fragrance bottles (including decants).
  • Items purchased during promotional sales or clearance events.

3. The Process

  1. Contact our Concierge at +92 33.
  2. Once authorized, ship the item back to our facility in its original condition.
  3. Upon inspection, refunds are processed within 7-10 business days to the original payment method.

Support Concierge

For any inquiries regarding returns, please reach out to us directly at:
0325-3433662